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Tuesday, December 18, 2012

Cross-media-marketing case studies

My October article for PrintAction details how Cats Media, a small Canadian business, grew and thrived by transforming itself from a traditional print and copy shop into a cross-media-marketing services provider.  I wrote the story because I perceived a frustrating scarcity of information on role models and action plans to help other printers make similar transitions in their business.

Now I’m glad to report that Jeffrey Steele has documented more such case studies in his December-1st article for, “Grab Attention with Cross-Media Marketing”.  His article details the tactics of several U.S. print providers who are successfully expanding their services beyond printing into such other media as QR codes, augmented reality, and social media to bolster their customers' marketing campaigns.  The printers describe their best campaigns to date, the types of media they favour, how they sell customers on cross-media-marketing services, and—very importantly—how they track and report campaign results to clients.

Addendum dated 3 January 2013:
I see Joann Whitcher of has reprised a similar topic in her December-31st article, "Implementing Cross Media Solutions: Are You Up to the Task?"